We will do an exchange or a refund if needed if you are nice to us! 
Customer pays for return shipping back to Conchfish Shop.
Conchfish Shop will pay for shipping it back to you because we are so nice back to you!
If you don't like these terms then you might not be a Conchfish after all! Lol!
Don't worry, we love you and will work it all out in the end.